Shipping

Your parcel will be left in a secure place, however please ensure you are available upon delivery. The buyer holds all responsibility for stolen, or lost delivery as a result of input of wrong shipment information.

Please double check your shipping address is correct before confirming your order. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

PROCESSING TIMES

Orders can take up to 2 business days to be processed before shipment.

Any possible taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer.

 

UNEXPECTED DELAYS 

Due to the current pandemic the delivery may take longer than the shipping times stated here. Delays imposed by the shipping carriers are beyond our control and we can not be held responsible for this. We reserve the right to extend delivery time in any events out of our control.

We appreciate your patience in this time - And we will be doing all we can to ensure your order reaches you as soon as possible!

 

WHERE CAN I FIND MY TRACKING NUMBER?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. it can take up to 3 business days.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at travis@localepottspoint.com.au and we'll help you out!

 PLEASE NOTE 

All packages under 500gm will be automatically given authority to leave the parcel in a safe place (ATL) unless otherwise stipulated by the customer.